Is the website user friendly?
To please the customers that are just visiting your website, the moment that your link was clicked on, the next task is how long would they use it to start trusting our services.
The first factor that you would have to review as you check on usability would be speed. Have you ever noticed the difference in the loading page of websites that you have visited? Customers have very low patience when it comes to loading the page that they opened. It can be as simple as the image loading in time, or if the text would automatically pop up. These are minimal factors that play an important role in getting those sales. A website is only user friendly if it loads properly.
Another factor that checks the boxes of usability is how a customer can easily navigate through your site. Is the content in your website easy to read and understand? Can a customer easily navigate switching from different tabs that lead to a new page? Will they have the option to go back without refreshing the entire engine? These are questions that you would need to answer while evaluating the effectiveness of a website. If the customer is having difficulty navigating through your page, then you have already lost part of the battle, they would either exit or close the entire window since the structure and overall aesthetics was too much for them to handle.
Did the website reflect and showcase their brand?
The company that you plan to showcase in your website must have a clear cut definition of who the potential clients are. With one look, you can already see who can purchase the services offered and would it benefit them in any way. This is a task that the web developers and graphic designers must put into play for the company to boost their sales.
The purpose of your website must reflect the wants and needs of your consumers, if they are willing to purchase the services offered, they should know what they are about to get just by going through the website.
Did the design meet expectations?
We all know that we shouldn’t judge the book by its cover, the same goes with judging a website by its design. Unfortunately, it is within human nature to criticize by sight and understand as they go through, initially, if your design meets the expectations of customers, then you wouldn’t have to worry about them navigating through your site. Overall, even if we believe that people will not overlook the appearance of your website, it would be best to meet expectations.
Reliability can go a long way
With the services and products offered, as long as you have been deemed reliable by your customers, then it is assured that generating sales will not be an issue. Reliability and trust work hand in hand since the customers will only want to rely on the services and products offered that have proven their worth. As a business, you can guarantee that customers that find your product reliable are healthy in terms of loyalty and stability with the relationships of their audience.
Is the website up-to-date?
If the products offered can change and vary through seasons, if the services provided are added, the website must be updated. If a customer would want to purchase from a business, the first thing that they would check is availability, if you fail to update the platform used, then the customers would find your company/business inadequate. Updating your website and database will assure your customers that you aren’t slacking off and you aim to provide only the best to meet their wants and needs.
With LGMS, we evaluate your website for you, making sure that all requirements are met, and that your business is still the best.
